Hiflex established its name in the industry due to complete expertise and excellence for providing complete laptop repair and maintenance solutions for the IT industry. The company was started in the year of 2005 with a vision of providing complete solution for Computers in the computing world. The office is set-up in the sprawling area of 2000 sq ft at the prime location in the Silicon Valley of India-Bangalore. Within a short time period, Hiflex made a trade mark in the domain by providing component level repair and service for Laptops & laptop mother boards & desktops, hard disk drives The company boasts of its towering success for providing complete client satisfaction by offering them component level repair and service for all kinds of computers and storage devices. The consistency, knowledge and expertise in the field of repair and onsite service have made Hiflex Technology Services as favoured choice for many major IT players in India.
All the repairing, data recovery and other services are delivered by experienced industry professionals having extensive work experience. We are effectively meeting repair and servicing demands of branded products of many reputed companies and clients. The services offered by us are innovative and scalable solutions at accessible price points. Being dedicated towards acquiring the utmost level of client satisfaction, we ensure that all our services are at par with the client's requirements and expectations.
MISSION
We work with a mission to help customers by providing them cost effective & reliable IT and electronic hardware repair solutions at pocket friendly prices. Being a quality conscious firm, our aim is to provide maximum satisfaction to our clients by offering them the services that are known for their quality and trustworthiness.
We possess the well developed servicing and repair services that allow us to effectively carry out the in-hand service demands. Our core competency lies in meeting the demands of services like chip level servicing of mother boards of equipment like: 1. Desktop. 2. Laptop. 3. Server. 4. Other add on cards and memory modules.
We provide wide spectrum of services covering all kind of computers & storage devices. Backed by highly qualified and skilled industry professionals and latest equipment, we meet client's complete repair and servicing needs related to IT sector. Incorporating the latest technologies Board wizards, IC Functional Tasters, Intelligent Universal programs With PLCC, Regulated Power supplies, Digital Oscilloscopes, Diagnostic POST Cards, BGA work station and technical expertise, we have made a respectable position in the industry to solve all the problems related with Computers & storage devices. Our experienced engineering team guarantees you complete repair & maintenance solutions.
An Edge over Others :
Hiflex Technology Services has become a favored choice as various hardware related solution provider owing to our following distinct qualities: Efficient and reliable services. Total quality management. Team of qualified technocrats. Well equipped infrastructural facility. Latest technology repairing labs. Hi quality BGA rework station. Competitive prices. Complete client satisfaction.
Customer Information
Warranty & Other Details.
Before returning an item for warranty considerations, please see the following:
Before sending the item, contact Hiflex to determine whether the item is within the warranty period and to alert Hiflex of your warranty claim.
We will arrange to evaluate your item for warranty consideration upon receipt and proceed as appropriate.
GENERAL INFORMATION
Working hours are from 10 AM - 8:30 PM, Lunch Hour 1:30 PM - 2:00 PM
Minimum Testing, Trouble Shooting, Handling charges will be informed before accepting the item for repairs
Please confirm the estimation charges before repairs are carried out.
Please insist for the explanation of the job done and test of the repaired materials.
Defective parts, components will not be returned under any circumstances.
Please mention MRA (Material Receipt Acknowledgement) in all communications.
Standard Repairs and Reconditioned Units are warranted to be free from defect in workmanship and materials under normal conditions for a period of three months from date of delivery/shipment unless otherwise stated.
We offer a general 1 month warranty from the date of installation. We also provide an extended warranty for certain products and requirements
.Hiflex is not responsible whatsoever if the equipment is not collected within 30 days from the date of information.
Accessories (if any ) are accepted under owner's risk,Hiflex is not responsible for the accessories, mentioned in the customer delivery challan.
Our warranty is void if failure or defect of the unit has resulted from accident, abuse, cannibalization of parts, catastrophic failure conditions, severe environmental exposure, misapplication, operation exceeding the rated capacities, negligence, contamination, improper calibration, storage, or handling by the customer, or unauthorised maintenance or repair, or if the barcode label or etching has been removed or altered in any manner.
Limited Liability: Our sole obligation for warranted units is Hiflex, option to return the fees paid or repair/replace any defective products, and in no event shall Hiflex Technology Services be liable for any damages, including, but not limited to, any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, business interruption, lost profits, savings, business information, or any other damages arising out of any repair services or re-manufactured goods.
Repair warranty is as mentioned in the repair quote on an item.
Repairs will be carried our only when payment terms are met as mentioned in the repair quote.
All payment s to be made through Demand Draft in favour of M/s Hiflex Technology Services payable at Bangalore.
For Data Recovery: Any amount of data collected amounts to Data Recovery and quoted charges for the data recovery will be collected.
All repairs carry a service tax of 15% on the price quoted.